Careers

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At Passages we welcome adults, families, youth, and children who are enrolled in Washington’s Apple Heath program, and are facing behavioral health challenges. We believe that our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. If you have a passion for helping individuals with behavioral health challenges, we would love to hear from you. 

WORK LIFE BALANCE:

  • Employees earn 80 hours of sick leave at the beginning of every year.
  • Employees receive 13 paid holidays off per year.
  • Employees are granted 2 weeks paid vacation on the first day of hire.
  • Eligible employees have access to WA paid medical leave and disability leave under qualifying conditions.
  • Enjoy an extended weekend with Friday noon closures, with full day pay, every week of the year.

BENEFITS:

  • Medical, dental and vision benefits are available, and we pay the monthly premium for enrolled employees.
  • We offer an impressive 401K retirement plan including up to 4% employer contribution after one year.
  • Company paid life insurance is available with coverage that starts upon hire.
  • Short/long-term disability options are available under qualifying conditions.

PERKS:

  • We offer a sign on bonus for direct service staff.
  • We participate in federal and state loan reimbursement programs for those who qualify.
  • We pay for all Department of Health license fees.
  • No-cost licensure supervision is available for those pursuing clinical licensure.
  • Employees receive a generous merchandise store credit.
  • We encourage a culture of staff team building through group events and luncheons throughout the year.
  • Opportunities for discount gym membership.

DIVERSITY STATEMENT:

Passages Family Support is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you have questions or want more information about job opportunities at Passages, please call 509.252.0856, or e-mail [email protected] 

If you’re interested in applying, please start by sending a resumé in the form below. You can also send a resumé to [email protected]

We are seeking an Administrative Assistant to join our team at Passages Family Support. In this role, you will provide essential administrative support to our clinical staff and ensure smooth operations within our outpatient clinic, contributing to the overall mission of enhancing the quality of life for our clients.

Responsibilities

  • Welcoming clients and connecting them with their provider
  • Answering phones and responding to requests for service
  • Scheduling admissions to Passages services
  • Cancelling client appointments when necessary
  • Maintaining the client electronic health record
  • Maintaining a welcoming waiting area
  • Order the Passages office supplies
  • Complete all administrative office tasks required for the position, including faxing, records release, and maintaining Excel spreadsheets.

Requirements

  • Proven experience in a administrative role or similar position within a clinic setting.
  • Strong knowledge of electronic health information management practices.
  • Familiarity with HIPAA regulations and commitment to maintaining patient confidentiality.
  • Excellent customer service skills with the ability to communicate effectively with diverse populations.
  • Proficiency in English is essential.
  • Experience with electronic health record systems is preferred.

If you are passionate about supporting individuals in their journey towards better mental health, we invite you to apply today to become part of our dedicated team at Passages Family Support!

Job Type: Full-time

Pay: $18.00 – $20.00 per hour

Expected hours: 35 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Experience:

  • Medical receptionist: 1 year (Required)

Work Location: In person

Come join a great team at Passages Family Support. Passages is a licensed outpatient behavioral health agency providing individual and group services for individuals with mental illness and/or substance use disorder. We are recruiting for a Substance Use Disorder Professional who will provide SUD services to assigned clients. The candidate must have a Master’s degree in the social sciences.

Working with the Recovery Model of Care, the SUDP will provide individual and group therapy to individuals who are diagnosed with substance use disorder. The SUDP will complete ASAM assessments and document in the Passages electronic health record all services provided.

The SUDP will identify level of care required by each individual and develop a recovery- based individual service plan including goals and interventions.

Be part of an interdisciplinary treatment team that helps individuals who are requesting substance use disorder treatment.

Passages has an excellent benefits package. No on-call is required. A significant sign-on bonus is available. We have a 401(k) matching program after one year of employment. Passages staff are considered/paid for full time status but the agency closes at noon on Friday so all staff have an opportunity for a longer weekend. This is a year-round benefit. Licensing supervision may be available at no charge depending on available resources. Passages pays 100% of the employee’s healthcare premium.

Come join a great team. Salary range is $32 to $36 per hour depending on experience.

Job Type: Full-time

Pay: $32.00 – $36.00 per hour

Expected hours: 35 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Work Location: In person

Passages’ Employee Benefits

Internships

Passages Family Support offers internship opportunities at our office in Spokane, WA through partnerships with any accredited colleges or universities.

Interested applicants should submit a cover letter and resume to: [email protected].  You can also have your faculty field advisor contact us to discuss specific internship opportunities.

Apply for a Position
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