Careers

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At Passages we welcome adults, families, youth, and children who are enrolled in Washington’s Apple Heath program, and are facing behavioral health challenges. We believe that our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. If you have a passion for helping individuals with behavioral health challenges, we would love to hear from you. 

WORK LIFE BALANCE:

  • Employees earn 80 hours of sick leave at the beginning of every year.
  • Employees receive 13 paid holidays off per year.
  • Employees are granted 2 weeks paid vacation on the first day of hire.
  • Eligible employees have access to WA paid medical leave and disability leave under qualifying conditions.
  • Enjoy an extended weekend with Friday noon closures, with full day pay, every week of the year.

BENEFITS:

  • Medical, dental and vision benefits are available, and we pay the monthly premium for enrolled employees.
  • We offer an impressive 401K retirement plan including up to 4% employer contribution after one year.
  • Company paid life insurance is available with coverage that starts upon hire.
  • Short/long-term disability options are available under qualifying conditions.

PERKS:

  • We offer a sign on bonus for direct service staff.
  • We participate in federal and state loan reimbursement programs for those who qualify.
  • We pay for all Department of Health license fees.
  • No-cost licensure supervision is available for those pursuing clinical licensure.
  • Employees receive a generous merchandise store credit.
  • We encourage a culture of staff team building through group events and luncheons throughout the year.
  • Opportunities for discount gym membership.

DIVERSITY STATEMENT:

Passages Family Support is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you have questions or want more information about job opportunities at Passages, please call 509.252.0856, or e-mail smaike@passagesfs.org 

If you’re interested in applying, please start by sending a resumé in the form below. You can also send a resumé to smaike@passagesfs.org

Passages is recruiting for a Master’s Level Therapist. The WISe team is comprised of a facilitator, therapist, and family/youth peers. The therapist will:

  • provide psycho-education to clients and families;
  • provide individual and family therapy to children and youth assigned to the WISe team;
  • administer CANS assessments;
  • coordinate admissions and discharges;
  • complete psychosocial assessments and assessment tools;
  • coordinate care with the other members of the WISe team.

Master’s degree in social work, mental health counseling, or family therapy is required or be within 6 months of graduation.

Passages offers a significant sign-on bonus paid half at hire and the second half when permanent status is attained at 6 months. Passages is open Monday through Thursday 9 to 5 and Fridays from 9 to noon but all employees are considered full time employees and paid for 40 hours per week. The WISe therapist may be required to flex their schedule to meet the needs of the youth/parents. Flex time is then utilized. Licensing supervision is available at no charge. Recipients of the Ballmer Behavioral Health Scholarship are encouraged to apply – Passages is an approved site. Passages also pays half the monthly fee at any of the MUV Fitness Centers.

Job Type: Full-time; there are on-call requirements with additional compensation

Salary: $32.00 to 36.00 per hour depending on experience and tenure at Passages.

Employees may see clients at Passages or travel to their home in Spokane County to provide services.

Come join a great team at Passages Family Support.

Job Type: Full-time

Pay: $32.00 – $36.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call

Education:

  • Master’s (Required)

Work Location: In person

Passages Family Support is recruiting for experienced certified peer specialists to work at Termonn , the first adult peer respite house in Spokane County. Termonn Peer Respite is a peer-run home-like environment for individuals age 18+ in a low level of crisis.

Passages is recruiting to fill peer specialist positions covering weekday night shifts (full time) and weekend night positions and also cover holidays and vacations on the other shifts (part-time positions).

The peer specialist will:

1) Promote engagement and develop positive relationships with Passages’ Peer Respite clients.

2) Model and teach behaviors that lead to healthy choices, the development of resiliency, and the 10 Components of Recovery.

3) Support guests of the Peer Respite in accordance with their recovery plan using a strengths-based, recovery approach that acknowledges the whole person.

4) The Peer Specialist manages time effectively so that each guest has the opportunity to speak privately with staff should they wish to do so and that each guest’s well-being is monitored.

5) The Peer Specialist provides individual and group activities, for example: talking, facilitating activities that address different dimensions of wellness (physical, emotional, social, financial, etc, music, crafts, watching t.v. with guests.

6) The Peer Specialist works with the guest to meet the goals identified in their Recovery Plan, including any health goals such as physical activity, healthy eating habits, smoking cessation.

7) The Peer Specialist works to ensure the house atmosphere contributes to rest and comfort of the guests

8) Appropriate professional boundaries are maintained between staff, guests, visitors and others with the expectation of discussions in weekly supervision and training in ethics and boundaries.

9) Peer Specialist practices and communicates to guests the need to maintain confidentiality and privacy.

10) Participate in house management by:

a. Ensuring the house is kept tidy, welcoming, and hygienic.

b. Ensuring assigned tasks are completed timely and in accordance with established procedures and infection control practices.

c. Kitchen is inspected regularly throughout the shift to ensure food items are stored appropriately and the kitchen is clean.

d. Any food handling is done according to accepted safe food handling procedures.

e. Peer Respite staff shall perform minor housekeeping functions such as, for example, sweep, check refrigerator temperature, clean out the refrigerator for left over food when a guest leaves, change bedding when a guest leaves without checking out, etc.

f. Assist in the checking out process for all guests.

g. Change key codes or other assigned security functions when guests depart.

h. If required, transport guests in the company vehicle for them to purchase food, or other activities required for their needs.

i. When there are no assigned guests in Termonn , the Peer Specialist will participate in quality assurance projects, house maintenance activities (indoors and outdoors), and other assigned tasks to maintain Termonn .

Minimum qualifications include at least two years’ experience working as a CPC with individuals age 18 and older in a behavioral health agency. Hiring preference is given to qualified veterans.

Benefits of working at Passages include:

· the full time staff work a 35 hour work week but are paid for a 40 hour work week

· sign on bonus – half paid at first paycheck; 2nd half at gaining permanent status at 6 months

· paid health insurance,

. 13 paid holidays per year for full time staff; overtime pay for those working the holiday

· ability to contribute to a matching 401(k) plan after one year

· employer paid WA Paid Family and Medical Leave act and WA Cares Fund payroll deductions

· 80 hours of vacation leave accrual beginning at hire

· paid lunch periods

· Passages pays half the monthly fee at MUV fitness centers for an employee

· 80 hours of sick leave available at hire

Salary range: salary for full time employees is $26.00 per hour. Salary for part-time employees is $28.00 per hour. Employees who work a holiday are paid time and a half.

Passages is a licensed peer-run behavioral health organization. We invite you to work with a great team. Employees are required to have a driver’s license as transporting clients in the company vehicle may be necessary.

Currently, there are openings as follows:

Weekends: openings on day and afternoon shifts Saturday, Sunday and holidays and night shift Saturday, Sunday and Monday (and holidays)

Job Types: Full-time, Part-time

Pay: $26.00 – $28.00 per hour

Expected hours: 24 – 35 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Bereavement leave
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Night shift

Application Question(s):

  • I have the Certified Peer Counselor credential (include this information also in your resume)
  • I have applied for the Certified Peer Counselor credential training and am waiting to get into the training.

Experience:

  • peer counselor: 2 years (Required)

Work Location: In person

Come join the team at Passages Family Support as a Health Home Care Coordinator. The Care Coordinator will work with clients, their providers, both at Passages and in the community to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, including behavioral health, physical health, and long-term care for clients with high need potential. Passages staff work to ensure that clients progress toward desired outcomes with quality care that is clinically appropriate and cost-effective based on the severity of illness.

Required qualifications:

· Bachelor’s or Master’s Degree in a social science, psychology, nursing or social work or related field

· 2-3 years’ experience as a direct care provider

Benefits include a competitive benefits package with employer-paid health insurance premium, a generous sign on bonus, and a 35 hour work week paid at 40 hours (Passages closes at noon every Friday). Mileage is reimbursed and schedules are flexible. Salary range is $24-25 per hour. Passages is a great place to work, come join us.

We invite qualified candidates who are passionate about healthcare to apply for this rewarding opportunity as a Health Home Care Coordinator, where you can make a significant impact on client care within our community.

Job Type: Part-time

Pay: $24.00 – $25.00 per hour

Expected hours: 20 per week

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Work Location: In person

Come join a great team at Passages Family Support. The Intensive Residential Treatment Program (IRT) Clinical Supervisor will have a Master’s Degree in Social Sciences or similar field with a DOH LICSW or LMHC license. The position reports to the Intensive Adult Services Clinical Director. This position provides outpatient services to individuals in adult family homes or assisted living facilities.

Working with the Recovery Model of Care, the IRT Clinical Supervisor provides leadership and clinical supervision to direct service staff including master level therapists and peer specialists in the Intensive Residential Treatment Program (IRT). The IRT program provides behavioral health services to individuals being released from an inpatient setting to an assisted living facility or adult family home. The Clinical Supervisors oversees day-to-day clinical operations of the IRT services provided by the therapist and peer specialists and coordinate medical/psychiatric medication management with the RNs and prescriber.

Responsible for utilization management and clinical consultation to IRT staff. Conduct daily staff meetings with the IRT staff to discuss client needs.

Provide backup to clients when their therapist is not available and provide training in golden thread, clinical care, and completion of required electronic health record documentation, including completion of the initial clinical assessment to determine medical necessity for admission to IRT and ongoing therapy.

Assure that the quality of clinical services is maintained by providing regular individual and all-staff supervision. At the discretion of CEO, provide licensing supervision to master’s level staff outside of the IRT program and may provide practicum supervision to master’s level candidates as assigned.

Responsible for training new IRT staff members and onboarding as directed by the HR Director. Complete probationary performance reviews for new employees at the end of the first six months of employment and make a recommendation to the Clinical Director regarding granting of permanent status, continuing in probationary status for an identified time, or termination of probationary employment. Ensure that continuous quality improvement reviews are completed annually for staff under direct supervision, including establishing specific, individual professional development goals.

Review productivity reports and discuss with both supervisees and Clinical Director any noted patterns of concern and potential solutions. Ensure that clinical records reflect the golden-thread, cultural competency, and appropriate clinical interventions meet Medicaid standards of Care for intensity based on diagnosis and as they pertain to the provider’s scope of work.

Participate in internal and external committees as directed by the Clinical Director/CEO. Participate in clinical quality team meetings. Participate in quality assurance activities including clinical integrity reviews and participation in external audits as indicated by Compliance Officer and CEO.

Benefits include a competitive benefits package with employer-paid health insurance premium, a generous sign on bonus, and a 35 hour work week paid at 40 hours (Passages closes at noon every Friday). Mileage is reimbursed and schedules are flexible with your team. Passages is a great place to work, come join us.

Job Type: Full-time

Pay: $75,000.00 – $78,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • Master’s (Required)

Work Location: In person

Passages’ Employee Benefits

Internships

Passages Family Support offers internship opportunities at our office in Spokane, WA through partnerships with any accredited colleges or universities.

Interested applicants should submit a cover letter and resume to: smaike@passagesfs.org.  You can also have your faculty field advisor contact us to discuss specific internship opportunities.

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